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COVID-19 Initiatives


The safety and wellbeing of our guests, associates, and community are of the utmost importance to us. We continue to closely monitor all industry and government guidance and direction regarding COVID-19, including information supplied by the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), Occupational Safety and Health Administration (OSHA), City of Denver, and the State of Colorado.

To enhance safety and reduce risk for our guests and associates, we have implemented the following sanitation and safety protocols based on the most current information available for the hospitality industry. As we move forward, we will continue to monitor guidelines from relevant health organizations, government policy and mandates, and other public health innovations to revise these procedures as needed.

Our current initiatives include, but are not limited to:

  • Facial Coverings: The City and County of Denver no longer requires face coverings to be worn in indoor public environments. The Maven Hotel is following these city guidelines and encourages all guests and associates who prefer to wear a mask to do so. If you have questions about your stay, reach out to our Maven team.
  • Sanitizing shared equipment and high touch areas (especially public spaces) after each interaction, as well as on a regular schedule throughout the day
  • Addition of hand sanitizer / sanitizing wipe dispensers at hotel entrance, lobby, elevator landing, exercise areas, and meeting spaces
  • Contactless, self-service credit card swipers and glass protectors between front desk agents and guests
  • All guest rooms will be thoroughly cleaned and sanitized prior to the next guest’s stay using cleaning agents recommended by the CCDC and approved for this purpose.
  • Moving to digital platforms for menu offerings and in-room services
  • Sanitizing all guest door handles throughout the day
  • Providing key drop box at check-out and will be sanitizing keys after each guest use before re-using.
  • Allowing contactless check-out over the phone from guest room
  • All associates, including our Housekeeping Team, will wear appropriate personal protective equipment, including disposable gloves changed between each room cleaning, during all operations